What are your underwriting hours?
Our Underwriting Department is open Monday through Friday, from 8:30 a.m. to 7:30 p.m. ET and Saturdays from 10:00 a.m. to 6:00 pm. ET.
What documentation is needed to submit a deal to AFS and how long does it take for an approval?
AFS needs a credit application and a Buyer’s Order to obtain a structured deal. A Payment Call is sent if AFS receives a credit application only. It takes AFS an average of 30 minutes to an hour to send out a callback or payment call.
How do I know if I am submitting the right documentation when sending in a deal for funding?
Please click here to see AFS Funding Checklist and Guidelines when submitting a deal for funding.
Is AFS credit score driven?
AFS does not use credit scores to determine a callback or payment call. Please contact your Account Managers for more details.
Does AFS have a look to book?
AFS does not have a minimum look to book.
What’s the average time it takes to fund a deal with AFS?
It can take as soon as 48 hours for AFS to fund a complete package.
Who can I contact for training in your Underwriting and Funding process?
In addition to your Account Manager, our team stands ready to help and is available if you would like to learn more details about any aspect of our Funding & Credit/Underwriting process. Please contact your Account Manager toll free at (877) 223-3254 to schedule a training session with one of our Funders and/or one of our Senior Buyers.
Where can I find your program guidelines?
Please click here to obtain our program guidelines according to your state and if you are Franchise or an Independent Dealer.
What is the best way to contact a buyer?
Your Account Manager is the best way to contact a buyer. If you are unable to reach your Account Manager, please contact us toll free at (877) 223-3254 and request to speak with one of our buyers.
